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Privacy Policy for Close AI

Close AI ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Close AI. Please read this policy carefully. By using Close AI, you agree to the terms outlined below.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Email address (e.g., when creating an account or contacting support)
  • Name or alias (optional)

b. Usage Data

We automatically collect certain information when you use the app, including:

  • Device information (e.g., device model, operating system version)
  • App usage data (e.g., features used, interaction logs)
  • IP address, language preference, and time zone

c. Notes & Content

As an AI-powered productivity application, Close AI may store content you create, including text, images, and audio. This content is stored locally on your device or securely in the cloud (if enabled) and is only accessible to you unless you choose to share it.

2. How We Use Your Information

We use the collected data to:

  • Provide, operate, and maintain our services
  • Improve app functionality and user experience
  • Respond to customer support requests
  • Send important service updates or promotional communications (with your consent)
  • Manage subscriptions and in-app purchases

3. In-App Purchases and Subscriptions

Close AI may offer optional in-app purchases or subscriptions. All payment transactions are processed by third-party platforms such as Apple App Store or Google Play Store. We do not collect or store your payment information.

4. Sharing Your Information

We do not sell, trade, or rent your personal data. We may share information only in the following cases:

  • With trusted service providers (e.g., cloud storage, analytics) to operate the app
  • When required by law or to comply with legal obligations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Children's Privacy

Close AI is intended for users aged 13 and above (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children. If such data is identified, we will take steps to delete it promptly.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent where applicable

To exercise these rights, please contact us at: support@closeiot.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app or on our website, and the "Effective Date" will be updated accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: support@closeiot.com

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Business Information

Close AI is operated by CLOSEAI TECHNOLOGY CO., LTD.

Operator: CLOSEAI TECHNOLOGY CO., LTD

Address: 7 COPPERFIELD ROAD, COVENTRY, WEST MIDLANDS, ENGLAND, UNITED KINGDOM CV2 4AQ

Contact Email: support@closeiot.com

Close AI provides AI-powered services for voice transcription, meeting summaries, and question answering based on meeting content.

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